Customer Service I have successfully managed smooth customer-business relationships in roles at Clear Image Technology and Teleperformance. My focus is on delivering top-tier service, fostering lasting relationships, and resolving client needs efficiently. I create memorable experiences by proactively addressing customer concerns. Key Achievements Improved logistical operations and inventory accuracy at Clear Image Technology. Achieved high customer satisfaction at Teleperformance by ensuring clear communication and cultural sensitivity. Consistently delivered a seamless customer experience, fostering repeat business. Soulful Sales Approach I sell products with a soulful character, focusing on understanding client needs and creating deep connections. My empathetic approach has led to increased customer satisfaction and successful sales that resonate with clients on a personal level.

Sales and Marketing Experience As a Sales and Marketing Executive at itreat.ae and Ramada Hotel, I successfully implemented strategic marketing plans, driving sales and fostering strong client relationships. At itreat.ae, I analyzed market trends, managed sales teams, and exceeded sales targets. At Ramada Hotel, I increased guest satisfaction and occupancy rates, improving daily operations and customer engagement. Key Achievements: Successfully met monthly sales targets at both companies, increasing revenue. Implemented marketing strategies that enhanced product visibility and brand awareness. Developed strong business relationships, leading to long-term client retention and satisfaction.

Digital Marketing Skills I hold certifications in Google Online Marketing Fundamentals, Content Marketing, and Social Media Marketing, which have equipped me with a strong foundation in digital marketing strategies. These skills have allowed me to effectively manage campaigns, create engaging content, and optimize social media platforms to drive brand visibility and customer engagement. Key Certifications: Google Online Marketing Fundamentals Content Marketing Social Media Marketing